Posts made in March, 2015

Benefits Of Hiring An Outsouced Call Center For Your Business

If you are looking at ways to improve the customer service of your business, you might want to consider hiring an outsourced call center. Of course, you might need to know all of its benefits first before you do that. This way, you will be able to make the decision that is in the best interest of your company.

There Is A Longer Availability Of Hours

Sure, you might already work long hours, but it might not be long enough if you have a lot of customers outside of your time zone. For example, if you have customers on the other side of the country or even on the other side of the world, you might find that you are missing out on a lot of business because you have already gone home for the day. By hiring an outsourced call center, you will have a large number of people answering the phones for you outside of your regular business hours.

They Become Your Personal Customer Service Experts

While you can certainly train some of your in-house staff to answer the phones, take orders, and log customer complaints, they might have a lot of other things that they need to do as well. When you are outsourcing a call center, you will have a group of professionals that have only one job and that is to always stay on top of providing excellent customer service. They will train diligently so that they become experts in helping your customers place orders and giving them the standard information they need regarding your company.

Call Centers Are Better Equipped With Technology

Established call centers have high-speed computers, multiple lines for incoming and outgoing calls that can be placed at the same time, and quick Internet access. All of this will allow the representatives at the call center to give your customers the highest level of quick customer service that they are entitled to.

With the previously mentioned things in mind, you should have no problem figuring out whether the outsourced call center is the best choice for the needs of your company. If you decide that it is, all you need to do is to start researching your options and find the call center that can give you the most for the money that you will spend for their services. You will have greatly improved the customer service of your company before you know it.

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4 Things To Ask For When Ordering Custom Tarps For Your Business

Regardless of what you might need them for, you might have thought about ordering custom tarps for your business. The good news is that a tarp customization company will make them to your exact specifications — but you might not be sure what to ask for. When ordering them, however, make sure that you ask for these simple things. Then, you should be able to enjoy your tarps and use them for business purposes for a long time to come.

1. Proper Sizing

The bad thing about purchasing tarps that are already made is the fact that you often have to use tarps that are too large or too small. Even if the company suggests a few different sizes, you don’t actually have to follow these sizes at all. Instead, do some measuring, and determine the size of tarp that you actually need. Then, you won’t have to waste materials or use more than one tarp to do one job. Plus, by ensuring that you order the proper size, you won’t be spending any more than you have to.

2. Fire Safety

Make sure that you look for tarps that are retardant against fires. For general safety and to help problems with things like static electricity, this is one of the most important things to look for when ordering a custom tarp. Fire-retardant custom tarps should be listed as such; if you don’t see this as an option, you should inquire to ensure that all tarps are made with fire-retardant materials.

3. Proper Weight

Different tarps come in different weights. For basic use, lightweight tarps might be sufficient. If you are going to be using your tarps for heavy duty use, such as for shelter or to cover up valuable products and equipment, however, you will probably want to look for a thicker tarp. Thicker options are generally a little more expensive but are often worth it because they last longer.

4. Marketing and Branding

When having custom tarps made, it’s a good idea to go ahead and design them with marketing and branding in mind. Have your tarps made in colors that coordinate with your store decor or with your company’s logo; this can be much more appealing than the standard shades of green and blue that many tarps come in. Plus, with many companies, you can even have your company’s logo, slogan, contact information and just about anything else printed on your tarps for further advertising.

Ordering custom tarps from a company like Billboard Tarps can be a wonderful decision for your business. To get the most out of your order, make sure that you ask for these four things.

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Ship Your Company’s Products? Here’s How To Make Your Packaging Really Stand Out

If you sell your products through a catalog, online or otherwise to faraway customers, you probably have to ship your products to them through the postal service or another delivery service. To make your products seem extra special when they appear, it can be a good idea to personalize your packaging so that it is fully customized for your business. Standard brown corrugated boxes and plain packing peanuts are boring, but following these tips can help you promote your brand and impress your customers each time that you ship out a product.

Opt for Personalized Boxes

One of the first steps that you should take if you want to personalize your company’s shipping materials is to have boxes custom-printed with your company’s name, logo and other information. This helps with branding and will allow your customers to get excited about their package before they ever open it up. Simple printing is fine, but it can be even better if you choose a box color and ink colors that coordinate with your company’s logo.

Choose More Exciting Packaging Materials

Plain packing peanuts and bubble wrap can be extremely boring. One easy fix is to order packing peanuts that are in colors that coordinate with your company’s logo and colors. This will also help with branding, will help match your packing boxes and will make for a cohesive look. You can even use a mix of packing peanuts in different colors for a more exciting look. Alternative ideas include using colored tissue paper, colored cellophane or filler that is similar to what goes in a child’s Easter basket or a gift bag instead. When choosing one of these options, however, make sure that you choose an option that will properly protect your package.

Order Colored Tape and Shipping Labels

To finish off the look, consider investing in colored packing tape and personalized shipping labels in colors that coordinate with the rest of your packaging. It would be a shame to finish off your pretty packaging with plain tape and a boring shipping label, so these final touches can really wrap up the whole look.

These are just a few ideas for improving the packaging when you’re shipping your products to your customers. Along with using color schemes that correlate with your company logo, you can also try using these personalization tips in holiday colors and more. Regardless, you can always hire a custom packaging company to help you if you’re feeling overwhelmed; if you do, you’re sure to love the way that your packages look when they’re shipped out to your loyal customers. Contact a company like Associated Paper & Supply to get started.

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